You do not have to register or sign up for a free account to place an order, you may purchase products and check out as a guest.
However, if you do create an account you will receive notifications of our latest creations and be entitled to discounts and other benefits.
To create an account you will need a valid email address and need to choose a password to access your personal login. Once you have registered, you will receive a confirmation email.
You can make a returns request within 14 days of receipt of your package of which are calculated from proof of delivery date.
Contact customer services, send 2 photographs of the item and wait for a response before starting the returns procedure. Please refer to our Returns Policy.
You cannot change your delivery address once your order has been shipped.
However, if you wish to do so, you must contact the designated carrier directly to arrange and reach an agreement regarding your delivery through your tracking number and information.
If your package is returned to sender, we do not reship your order.
We offer competitive shipping rates which vary according to destination country and service that you have selected.
All shipping costs and estimated delivery times are calculated at checkout during the order process. See our Shipping Policy.
If your package does not arrive within the estimated time frame, then you may be entitled to Delay Compensation.











